Privacy

Privacy Policy

JC Plan Co., Ltd., in conducting travel operations based on the Travel Agency Act, deeply recognizes that customers’ personal information constitutes vital privacy-related information. When handling personal information in our business operations, we establish internal regulations concerning personal information and relevant laws, develop an organizational framework, and strive to properly protect personal information, thereby respecting our customers and living up to their expectations and trust in us.

Acquisition, Use, and Provision of Personal Information

We specify the purposes of use of personal information within the scope of our business activities and acquire, use, and provide personal information fairly and appropriately to the extent necessary to achieve those purposes. In addition, we take measures to prevent the acquired personal information from being used for purposes other than those intended.

Compliance with Laws and Regulations

We comply with laws and regulations concerning personal information, guidelines established by the government, other norms, and social order, and strive to properly protect personal information.

Proper Management of Personal Information

Fully recognizing the risks of unauthorized access, loss, destruction, alteration, leakage, and other threats regarding the personal information we handle, we implement reasonable security measures and take appropriate corrective actions should any issues arise.

Response to Inquiries

We respond appropriately to inquiries from individuals regarding the disclosure, correction, suspension of use, complaints, and consultations concerning the personal information we handle.

Continuous Improvement

We establish management regulations and a management system for personal information protection, ensure thorough implementation by all employees, conduct regular reviews, and strive for continuous improvement.

Enacted on

January 4, 2016

Company

JC Plan Co., Ltd.

Representative Director

Tsuya Nomura

Contact Information for Personal Information Protection

Company

JC Plan Co., Ltd.

Address

JC Osaka Building, 1-3-11 Katamachi, Miyakojima-ku, Osaka 534-0025, Japan

TEL

+81-6-6357-5600

Personal Information Inquiry Desk

Personal Information Protection Manager: Toshiyuki Miyai

Handling of Personal Information Handled by Our Company

Based on our “Privacy Policy,” we are committed to the proper protection of personal information. We hereby provide the following information regarding the personal information we acquire or hold for our business operations.

(1) Name of Business Operator Handling Personal Information

JC Plan Co., Ltd.

(2) Purpose of Use of Personal Information

The purposes of use of personal information acquired or held by our company in our business activities are as follows:

① Retained Personal Data (Personal information obtained directly in writing)

Business Partner Information

Used for business management, various communications, billing, and payment management.

Employee Information

Used for operations related to employee management (business, labor, and personnel management operations, payroll-related operations, welfare operations, etc.).

Job Applicant Information

Used for operations related to recruitment (provision of recruitment information, determination of employment suitability, communication regarding recruitment operations, etc.).

Retiree Information

Used for communication with retirees and responding to inquiries from retirees.

Information of Principals and Agents (upon Disclosure Requests)

Used to respond to requests for disclosure, etc.

Customer Information

Used to provide various services.

Other

As individually specified in writing at the time of acquisition.

② Non-Disclosed Personal Information (Personal information acquired other than through direct writing)

Category of Personal Information

Personal information acquired through entrusted business operations

Purpose of Use

For domestic Japanese travel arrangement operations and organized tour planning operations.

Category of Personal Information

Outsourced business operations

Purpose of Use

Provided to guides, tour conductors, etc., outsourced to perform itinerary management operations.

(4) Procedures for Disclosure, etc.

When an individual requests the disclosure, etc. (notification of purpose of use, disclosure, correction, addition or deletion, suspension of use, erasure, or suspension of provision to third parties) of their retained personal data, our company will respond, correct, add, delete, suspend use, erase, or suspend provision to third parties within a reasonable period and scope, after confirming that the person making the request is the individual themselves or their agent.

In the case of the Principal

Submission of copies of official identification documents such as a driver’s license or health insurance card (excluding sensitive information such as registered domicile).

In the case of requests by phone, after confirming certain registered information (date of birth, ID, password), the desk manager will call back.

In the case of an Agent

Submission of copies of official identification documents and a power of attorney for both the principal and the agent (excluding sensitive information such as registered domicile).

Furthermore, providing your personal information to our company is entirely voluntary. Please note that if you refuse to provide your personal information, we may not be able to respond to your requests for disclosure, etc. Our company shall assume no liability for any damages (including lost profits) or disadvantages incurred by you as a result.

(5) Reception Method and Contact Desk for Disclosure, etc.

If you wish to request the disclosure, etc., of your personal information regarding retained personal data, please contact the reception desk below. Upon receiving your contact, we will mail our prescribed “Personal Information Disclosure Request Form.” Please fill it out and return it by mail with the necessary documents enclosed. (Postage costs are to be borne by the requester.)

After confirming that you are the principal (or agent), we will reply by delivering a written document.

Personal Information Inquiry Desk

Personal Information Protection Manager: Toshiyuki Miyai

Address

JC Osaka Building, 1-3-11 Katamachi, Miyakojima-ku, Osaka 534-0025, Japan

TEL/FAX

+81-6-6357-5600 / +81-6-6357-5602

Email

info@jcplan.jp

Environmental Initiatives

JC Plan Co., Ltd. always considers the preservation of the global environment in our inbound tour operator business—covering the planning, arrangement, and execution of various tours—as well as our MICE business. Additionally, we actively pursue the promotion of a recycling-oriented society as one of our core management pillars, contributing to both local and international communities.

Environmental Policy

1. Awareness & Education:
   We actively engage in raising awareness and educating society on environmental conservation through our business activities.
2. Compliance:
   We comply with applicable legal requirements related to environmental aspects as well as other requirements agreed upon by our company.
3. Eco-Friendly Planning:
   From the initial planning stages of inbound tours, we proactively incorporate environmental considerations, such as proposing the utilization of high-quality Japanese cultural and tourism resources and fostering international exchange.
4. Information Dissemination & Office Management:
   We set environmental objectives and targets, such as disseminating environmental information via our corporate website and appropriately maintaining computers and IT equipment, reviewing them as necessary.
5. Internal Awareness:
   We ensure that all employees are thoroughly informed of this Environmental Policy and actively promote environmental activities.
6. Public Disclosure:
   We widely disclose our Environmental Policy to the general public.

Date

January 4, 2016

Company

JC Plan Co., Ltd.

President & CEO

Yen Nomura